Privacy

1Who answers for it

The application is made and operated by Aymor Applis, a sole proprietorship registered with the Quebec Enterprise Register, Canada.

For anything to do with your information, write to aymorcorp@gmail.com. The person responsible for the protection of personal information answers there.

2Two kinds of information, and whose they are

They have to be kept apart, because they are not handled the same way.

• Yours, if you have an account: your name, your email, your phone, your business name, your trade, your area, and what you write inside the application.
• That of the people who write to your business: what they write, when, in which language, and the contact details they leave. That information belongs to your business, not to us. We keep it on your behalf and only so the application works; you decide what is done with it and you answer to those people for it.

3What they are used for

• To answer, and to ask the questions of your trade.
• To order the list of who to call back first, and to write out its reasons.
• To correct that order from what you mark as won or lost.
• For the diary, the quotes and the day's route.
• To bill you and send you the receipt.
• To write to you if something in the application breaks or changes.

For nothing else.

4What we do not do

• We do not sell information, rent it or trade it.
• We show nobody's advertising.
• We do not use your customers' conversations to train an artificial-intelligence model, ours or anyone else's.
• We do not cross one business's information with another's.

5The artificial intelligence

When it is switched on, the text of the conversation will be sent to a language-model provider for one purpose only: to write the reply at that moment.

And here is what matters: the application works without it. The question script, the order of the list, the appointments and the quotes are the house's own arithmetic. If the artificial intelligence went down, the reception keeps asking the questions and the contact keeps arriving.

Today that piece is off: no model key is in place in the cloud. When it is switched on, the provider will be named here, before it is switched on.

6Who else sees them

Today, two companies and no others:

• Cloudflare, which hosts the application and serves it.
• Stripe, which takes the payment. We neither see nor keep your card number: Stripe has it.

The day another one is needed — a text-message provider, or the language-model one — it will be written here before it is used, not after.

7Outside Quebec

Cloudflare and Stripe process the information on servers that may be outside Quebec, in Canada and in the United States. While it is there it also falls under the laws of that place. We say so because Quebec law requires it, and because it is true.

8How long they are kept

• While your account is open, yours and your customers' are kept.
• You can delete a conversation or a contact whenever you want, and it is deleted.
• If you close the account, everything is deleted ninety days later. Those ninety days are there so you can come back if you closed it by mistake.
• Invoices are kept for as long as tax law requires, and no longer.

9What you can ask for

Quebec's Law 25 gives you these rights, and they are honoured here without argument:

• To see what we hold about you.
• To have it corrected if it is wrong.
• To receive it in a file you can take elsewhere.
• To have it deleted.
• To have us stop using it.

Write to aymorcorp@gmail.com. We answer in thirty days or less. If you are not satisfied with the answer, you may complain to the Commission d'accès à l'information du Québec.

10Minors

The application is for businesses. It was not made for anyone under fourteen and we do not ask them for anything on purpose. If we learn that we hold the information of a child under fourteen without the permission of whoever answers for them, we delete it.

11If someone sees what they should not

If personal information were to leave where it was meant to stay, we tell you, we tell the Commission d'accès à l'information du Québec, and it is entered in the register the law requires.

12If this page changes

It carries its date at the top. If something that matters to you changes, we write to the email on your account before the change takes effect.